Privacy Policy

1. Introduction

At Nuptl, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wedding planning platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, and profile details
• Wedding Details: Wedding date, venue information, couple names, and event details
• Guest Information: Names, email addresses, phone numbers, and addresses of your wedding guests
• Financial Data: Budget information, expense tracking, and vendor payment details
• Communication Data: Messages, RSVPs, and other communications through the platform
• Media Files: Photos, videos, and other media you upload for e-invites or planning purposes

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

• Usage Data: Pages visited, features used, time spent on the platform
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: Session data, preferences, and analytics information
• Log Data: Access times, error logs, and system activity

2.3 Information from Third Parties

We may receive information from third-party services you connect to Nuptl, such as payment processors, authentication providers, or social media platforms.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our wedding planning features
• Account Management: To create and manage your account and wedding profiles
• Communication: To send e-invites, RSVP notifications, and service-related communications
• Personalization: To customize your experience and provide relevant recommendations
• Analytics: To understand how users interact with our platform and improve functionality
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service
• Customer Support: To respond to your inquiries and provide assistance

4. Information Sharing and Disclosure

4.1 With Your Consent

We share your information when you explicitly authorize us to do so, such as when sending e-invites to your guests or sharing wedding details with vendors.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf:

• Cloud hosting and storage providers (Supabase)
• Payment processors (Buy Me a Coffee, Stripe)
• Email delivery services
• Analytics providers
• Customer support tools

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes or government requests
• Protection of our rights, property, or safety
• Investigation of fraud or security issues
• Enforcement of our Terms of Service

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit using SSL/TLS and at rest
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Hosting on secure, compliant cloud platforms
• Data Backups: Regular backups to prevent data loss

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Data Portability: Export your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing of your data for specific purposes

To exercise these rights, please contact us at [email protected]

6.1 Account Deletion

You can permanently delete your Nuptl account and all associated data at any time:

• Self-service (web or mobile app): Visit nuptial-ph.com/delete-account, sign in to the account you want to remove, and confirm the deletion. The account and all related data (profile, weddings, guests, RSVPs, budget, tasks, e-invitations, uploaded media, push tokens) are removed immediately.
• By email: If you can't access your account, email [email protected] from the address on the account. We will verify your identity and complete the deletion within 30 days.

Premium purchases made through Google Play are non-refundable through Nuptl and are not restored by creating a new account. Aggregated, non-identifying transaction records may be retained for tax and fraud-prevention purposes as required by law.

7. Guest Privacy

When you add guests to your wedding, you are responsible for ensuring you have the right to share their information with us. Guests can view and manage their RSVP information through the links you send them. We will not use guest information for marketing purposes without explicit consent.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and keep you logged in
• Remember your preferences and settings
• Analyze usage patterns and improve our service
• Provide personalized content and features

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal, regulatory, or legitimate business purposes. Wedding data is typically retained for 2 years after the wedding date unless you request earlier deletion.

10. Children's Privacy

Nuptl is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

12. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on our platform. The "Last Updated" date at the top of this policy indicates when it was last revised.

14. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

15. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and to object to processing. You also have the right to lodge a complaint with a supervisory authority.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: